Transport Focus’ mission is to get the best deal for passengers. With a strong emphasis on evidence-based campaigning and research, they ensure that they know what is happening on the ground. They use their knowledge to influence decisions on behalf of passengers and they work with the industry, passenger groups and national and local government to secure journey improvements.
Linda McCord has been with Transport Focus since 2009, and a Passenger Manager since 2011. Passenger managers work closely with passenger advisors and policy teams to liaise directly with industry on translating our insights into real improvements for passengers. Before this Linda spent eight years representing postal consumers as a regional manager for Postwatch.
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