Chief Executive Officer
In his role as Chief Executive at Transdev Blazefield, Alex has led a repositioning of the 500-vehicle, 1200-person business through a customer- and product-focussed strategy that is bucking the trends to deliver passenger growth. The northern-based bus operator is a keen promoter of partnerships with both public bodies and private sector organisations which has helped resolve funding gaps and bring further innovation to the industry.
Recent initiatives include the VAMOOZ crowdfunded travel app; high-specification vehicles to create ‘buses that people are proud to be seen on’ on established brands such as the 36 and Coastliner; the Cityzap interurban bus driven by a team empowered to choose the quickest route using sat-navs; and establishing Harrogate as a Low Emission Bus Town with the introduction of a pioneering fleet of 100% electric buses on the local network.
Alex is a founder member of the Young Bus Managers Network, a Fellow of the CILT and can be found regularly on Twitter @alextransdev.
Andy Eastlake was appointed as the LowCVP’s Managing Director in April 2012, after serving both on the board and as chair of the Members Council for many years.
As MD Andy has been integrally involved in the design and implementation of the latest accreditation schemes for both buses and HGVs, supporting DfT and OLEV in stimulating the uptake of low carbon technologies. He has a strong background in vehicle engineering, specialising in powertrain developments, fuel economy and emissions. He was formerly Group Head of Commercial and Projects at Millbrook Proving Ground where he led the work on powertrain test and development programmes and alternative fuels for a variety of global OEM customers.
He is a Fellow of the Institution of the Mechanical Engineers and was formerly a Board member of CENEX the Centre of Excellence for Low Carbon & Fuel Cell Technologies.
Chief Executive of Transport Focus the independent statutory consumer watchdog for Britain’s rail passengers, users of the Strategic Road Network and bus, coach and tram passengers outside London.
Transport Focus uses its substantial evidence base to drive change for all transport users. Anthony qualified as a solicitor then worked for five years as principal consumer lawyer for the Consumers’ Association, publishers of Which? This was followed by a year as the legal consultant for Consumers International, a worldwide federation of consumer groups.
Prior to joining Transport Focus, Anthony was deputy and acting director of ICSTIS, the then regulator of premium rate telephone services. Anthony is a member of the Civil Aviation Authority’s Consumer Panel.’
Stephensons of Essex
Bill has spent his entire career so far in the bus industry, starting with a degree in Transport Management and Planning at Loughborough University during which he spent a year with Trent in Derbyshire. Bill was one of the last to join the National Bus Company Senior Management Training Scheme before deregulation in 1986.
He went on to join Cheltenham and Gloucester, Midland Red South, Stagecoach, Badgerline and worked his way up to a seat on the FirstGroup UK Bus Board as Divisional Director, Midlands and East Anglia. Since 2001 he has been MD of Stephensons, the largest independently owned bus operator in Essex, and is also a non-executive Director of Universtybus Ltd, the bus company wholly owned by the University of Hertfordshire.
Bill was President of the Confederation of Passenger transport UK in 2015, and is currently Chairman of ALBUM, the Association of Local Bus Company Managers.
Director of Bus Operations
Transport for London
Claire Mann has over 25 years’ experience in the transport industry. She has a background in rail operations gained from roles as Operations and Safety Director at Arriva Trains Wales, General Manager at First Great Western, General Manager and later Customer Service Director for London Overground Rail Operations Limited (LOROL) and Operations Manager at Silverlink Metro. She also held several key managerial and operational roles with Heathrow Express.
Claire joined Transport for London in 2016 as Director for Docklands Light Railway (DLR), where she led the DLR team and managed the collaborative working relationship with DLR’s franchisee, KeolisAmey Docklands.
In 2017, Claire took the role of Director of Bus Operations, where she is responsible for the day-to-day delivery of London’s bus services through operational teams and contracted bus operators, focussing on safety, financial and operational performance.
Bus Users UK
Claire Walters joined Bus Users UK as Chief Executive in 2012. A growing and ambitious organisation, Claire was tasked with raising the profile of Bus Users and making it more accessible to the millions of people who use the bus each day. Claire has an impressive track record in transforming small, third-sector groups into more professional and effective organisations. Under her leadership, Bus Users is now an approved Alternative Dispute Resolution Body for bus and coach passengers, the nominated body for dealing with complaints under the European Passenger Rights Regulation, and a registered charity with the mission to bring people and communities together, through socially inclusive transport.
Chief Reporter, Newsnight
Dave Guest is a familiar face to TV viewers in the Northwest of England. His role as Chief Reporter on BBC Northwest Tonight, takes him to some weird and wonderful places.
He’s become a familiar face at Euro Bus Expo over the past few years too. Dave also regularly hosts the annual ALBUM conference and so bumps into familiar faces from the bus and coach community at both events.
He’s looking forward to chairing some lively debates and discussions during the master class sessions at this year’s Expo.
Head of Enforcement Policy
Gordon has been involved in commercial vehicle enforcement for the last 30 years, having begun his Civil Service career as an AO in the Scottish Traffic Area Office’s enforcement office in 1985. In 1991 his enforcement experience was extended further when he became a Traffic Examiner within the Vehicle Inspectorate. Following this, he spent six years as a Senior Traffic Examiner managing a team of Traffic Examiners and Bus Compliance Officers covering Fife, Central and Lothian & Borders.
In 2004 Gordon moved across to VOSA’s HQ based Policy Unit, managing the organisation’s ANPR and ANPR/WIMS Project. This project introduced a radical new approach to targeting overloaded vehicles, instantaneously comparing live weights to technical data.
He became an Enforcement Policy Manager in 2006, before becoming Head of Enforcement Policy at the start of 2013.
Lucketts Holdings Ltd
After leaving college, Ian spent a short time working as a freight forwarder at Portsmouth Ferry Port before starting work at the family coach and haulage business in 1985.
As with many people joining a small family coach business, he started in the offices learning all aspects of the roles required in the industry, including driving which is the mainstay of many family coach company. The business has grown from the 10 coaches in 1983 to over 120 vehicles in 2017, with an annual turnover exceeding £21m.
Ian now runs the business with his brother Steve, with the day to day management and operation of the Group’s companies left in the very capable hands of the senior management team, which has enabled Ian to take on the role of CPT Presidency this year.
Confederation of Passenger Transport UK
Keith McNally is the Operations Director for the Confederation of Passenger Transport (CPT) – the trade association of the UK bus & coach industry. Keith has responsibility for engaging with a range of Government and industry stakeholders and for representing CPT on a wide variety of strategic operational matters. He leads the CPT Operations Team and also provides operational & technical support to CPT members nationally.
He was previously CPT’s Regional Manager for Yorkshire and the East Midlands and remains actively involved in Yorkshire as the Chair of the York Quality Bus Partnership.
Prior to joining CPT, Keith worked for two multinational travel and transport organisations in a variety of roles that included managing bus operations, strategic planning and managing major projects. His experience covers European and Australian, as well as UK transport operations.
Managing Director – Bus Development, CPT President
The Go-Ahead Group plc
Martin Dean has over 30 years’ experience in the transport sector joining Go-Ahead in 2008 as Managing Director – Bus Development.
In this role he leads and acts as a focus for all bus business development activity for the Group.
He represents the Group in policy and strategy discussions with Government, Confederation of Passenger Transport and other key stakeholders. Previously, Martin held senior management roles in rail and bus with FirstGroup and National Express.
He began his career as a graduate trainee with London Transport and has experience in wider transportation issues having worked for six years as a transport planning consultant with Atkins. International bus operations and planning experience have also been gained in the USA, Middle East, Asia and several eastern European countries.
Passenger Experience Team Leader, Buses and Taxis
Department for Transport
A Psychologist, having spent several years in MoD working for the Directorate of Army Capability as a Higher Psychologist and delivering projects to build military leadership capability. Throughout her career, Meera has specialised in the delivery of leadership, change and digital projects. More recently, she has worked with HMRC delivering projects to open up revaluation data and digitally transform the business rates appeals system. Currently in DfT, Meera is leading a digital transformation programme to open up bus data across England and eventually redesign the digital bus registration system.
Nusrat Ghani MP
Parliamentary Under Secretary of State
Department for Transport
Greys of Ely
Richard Grey is the owner and Managing Director of Greys of Ely coaches, who are forward-thinking, innovative coach hire company based in Cambridgeshire.
Richard started his career in the industry at the age of 17 learning to drive inbetween A-Level timetables passing his coach licence 3 months after his 18th birthday and then his Operators CPC at age 21.
He has worked through all aspects of his family business including driving, maintenance, (qualifying in HV Mechanics), finance and operations before taking over as Managing Director from his father, David, in 2000.
Richard has proven to be an industry leader being awarded RouteOne Coach Manager of the Year in 2012 and 2013 and Medium Coach Operator of the year 2017 at the UK Coach Awards. Richard is best known for his viral videos promoting Greys through Social Media creating a much copied and admired brand.
Director of Policy Development
Confederation of Passenger Transport UK
Steven is a Geography graduate and holds an MBA from Surrey University’s School of European Management Studies. Prior to joining the industry’s trade association he worked in bus and coach management for a variety of large and small firms. He ran his own coach business for a time and was, in the mid 1980s, the local government officer responsible for schools transport in South West Surrey for Surrey County Council.
He is President of the International Road Transport Union’s Social Affairs Commission and a Vice President of its Passenger Transport Council. He is also a member of the employers’ delegations for European social dialogue in the road transport and urban transport sectors and one of the UK representatives on the EU Committee of the International Public Transport Union (UITP).
Founder and CEO
Snap Travel Technology
Thomas Ableman is the founder of Snap Travel Tech (getasnap.com), an on-demand travel marketplace that is revolutionising intercity travel in seven UK cities. Snap matches people who want to go to similar places with thr UK’s top coach operators. A 14 year career in transport has revealed that consumers are seeking quality and flexibility, and an independent coach sector capable of delighting them. Snap is backed by Kindred Capital, Oxford Capital and Accelerated Digital Ventures.
Snap works with 32 of Britain’s very best coach operators and has so far carried 100k customers.