Transport for London
Director of Bus Operations
Claire Mann has over 25 years’ experience in the transport industry. She has a background in rail operations gained from roles as Operations and Safety Director at Arriva Trains Wales, General Manager at First Great Western, General Manager and later Customer Service Director for London Overground Rail Operations Limited (LOROL) and Operations Manager at Silverlink Metro. She also held several key managerial and operational roles with Heathrow Express.
Claire joined Transport for London in 2016 as Director for Docklands Light Railway (DLR), where she led the DLR team and managed the collaborative working relationship with DLR’s franchisee, KeolisAmey Docklands.
In 2017, Claire took the role of Director of Bus Operations, where she is responsible for the day-to-day delivery of London’s bus services through operational teams and contracted bus operators, focussing on safety, financial and operational performance.
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