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Claire Walters

Bus Users UK
Chief Executive

Claire Walters joined Bus Users UK as Chief Executive in 2012. A growing and ambitious organisation, Claire was tasked with raising the profile of Bus Users and making it more accessible to the millions of people who use the bus each day. Claire has an impressive track record in transforming small, third-sector groups into more professional and effective organisations. Under her leadership, Bus Users is now an approved Alternative Dispute Resolution Body for bus and coach passengers, the nominated body for dealing with complaints under the European Passenger Rights Regulation, and a registered charity with the mission to bring people and communities together, through socially inclusive transport.

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